DVD stuck in MacBook Pro

Earlier this evening I inserted a blank DVD into my MacBook Pro wanting to burn some files. However, OS X never recognised the disc, nothing on the desktop, nothing in the Finder, not even in the Disk Utility. I pressed the Eject button, pressed and held F12 for a few seconds, but the disk was stuck.

I had a DVD stuck once before, even though recognised by the system, and I got it out after tilting the computer 45 degrees forward. But this time, whatever I did there was no eject mechanism sound at all, just a very quiet sound of the disk spinning up and slowing down every few seconds.

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So I decided to use good old trick of holding down the mouse button while booting the computer up. Rebooted, held the trackpad button down – but nothing. Even more interesting is that the computer wouldn’t start up at all.

The only thing I hear, following the Apple sound, is the disk spinning, possibly trying to read the boot sector and then slowing down. And this gets repeated forever. The screen stays grey, no Apple logo, nothing.

OK, another try, held down Cmd-Option-P-R, then held down D and finally held down even C while booting, but exactly same result – disk spins up and slows down few times, grey screen and a high blood pressure.

I thought, the computer is trying to boot from the optical drive but is unable to read the disc hence going into the endless loop. So I used a little trick, I inserted a small piece of thin battery pack cardboard just above the disc and twisted it (the cardboard) a little so the disk can’t spin when starting up. I turned the computer on and held down the trackpad button.

I could hear the sound of the optical drive inside, not the spinning sound but rather sound of something moving ever so slightly. I heard it only two times and the third sound was a well known one – the offending DVD came out.

The computer then happily booted the OS X. I looked up the disc very carefully and there were no faults with it at all, no bends, no scratches or cracks, just a perfect DVD.

Get 5 GB of free cloud storage with a a bonus 500 MB if you register via SilverMac, so you can safely back-up, share and synchronise your documents, photos, videos, music…

Oh, there is one more thing …  Since 2006 this page was visited about 336.000 times (as of Dec 2011) and counting. Say 10% of visitors had a problem with their DVD drive. That’s 33.600 computers. Each of those would have paid at least $100 to Apple service centres to get their DVD out, and in some cases much more to replace the DVD / Super drive. This means Silvermac has saved you about $3.36 million, or maybe even much more.

However, the total for all donations to Silvermac  is $140. That’s in five years. So once your disk pops out show your appreciation and make your donation here.  A cup of coffee would be just fine. You can use either your PayPal account or your credit card and it’s much easier that getting that DVD out.

 

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493 Comments.

  1. Pure genius. So…you married? No, really. Offering the reason for the problem (optical v. hard drive boot) is a valuable bonus. Thank you very much.

  2. Thanks… that actually worked : )

  3. It worked! Thanks!

  4. perfect hint…only thing that worked…thank you very much. i was almost about to flip out…very very much appreciated

  5. Holding the trackpad button down Worked,the dvd is finaly out,Thanx.. now i have a new problem the macbook stuck on startup screen …Help needed..

  6. I just tried this trick and it worked perfectly! I literally shouted “Thank you Jesus!” when the CD popped out and I’m not even Christian.

  7. Freakin’ hysterical. It worked and thank you!

  8. Thanks! Finally i got that damn cd out of my wife´s macbook. :razz:

  9. Wow! Thanks a lot, it’s the only thing that worked, I swear I tried out everything… holy crap mannnn, thanks!

  10. The only thing that worked for me. My DVD is finally out! THANK YOU VERY MUCH !!

  11. Only thing that worked! ThnX !!!!

  12. Thanks man it worked! I didn’t believe it :razz: :shock:

  13. Wow! Thanks for the tip. It works and I managed to eject the DVD from my MacBook pro. I have been trying all the other options, but it doesn’t work on my Mac.

    Thanks again :-)

  14. :grin: So so happy! A business card and poof out it comes. You saved me!

  15. Had tried every tip around to get the cd out, but only this one worked :)
    Used 2 business cards to stop the disk spinning.

  16. I had a dvd jammed in my macbook and finally got it but how do I know if the dvd is usable of is every disk going to get stuck…Thaks …Diane

  17. I meant to say if the drive is usable or if every dvd is going to get stuck…kind of hesitant to put another dvd into the mac drive

  18. I LOVE YOU!!!! Thank you so much!!!!!

  19. Where’s the trackpad button, I’m not sure what this is?

  20. THanks a million, that’s the only thing worked for me !!!

  21. It worked! OMG Thank you sooooo much! I was going crazy thinking about how much this would cost me to get fixed! Whew

  22. OMG I can’t believe this worked!!! Thank you so much, I was about to lose my mind!

  23. This is an old trick. I use a paper cd cover to do the same thing, it also works in your car cd player when the same thing happens.

  24. you. are. awesome!!

  25. You are a motherfrickin’ GENIUS!!!

  26. CD has been removed, donation has been submitted. Mucho Thankso!

  27. Worked like a charm! Awesome! Thanks.:)

  28. OMG!!! Thanks… It works!!!

  29. wow that really workd! Tried for 3days til i got this method. frickn genius

  30. Finally it works. You are a genius. I got this inside for a lot of months. The only problem now is that the dvd don’t work. Thank you so much

  31. You are a genius. I’m not sure how this worked but it did and I am so happy =D

  32. It worked, the only suggestion I read that did. Thanks

  33. Thank you so much! This is the only thing I tried that actually worked – I was on the verge or manually dismantling my macbook and removing the superdrive.

  34. hats offf….. phenomenal

  35. I cannot thank you enough, I thought my world had ended. You are magical.

  36. Thank you! You saved me a night of distressed sleep waiting to hot-foot it over to the Apple Store in the morning.

  37. Genuis!!!!

  38. Many Many Thanks!!!!

  39. Thank you very much genius!!! this is the only suggestion that works!! dunno how to express my gratitude, but really, THANK YOU!!!

  40. Thank you very much genius!!! this is the only suggestion that works!!! dunno how to express my gratitude, but really THNK YOU!!!!

  41. didnt work for me though i NEED HELP

  42. yup…worked….i was worried there for a sec….err 1/2 hr. ““`cool, `im happy now.

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